A virtual assistant is a self-employed worker who specializes in offering administrative services to clients from a remote location, usually a home office. Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.

An executive assistant helps the executive for whom they work with tasks such as scheduling; reviewing, prioritizing and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform their job.

A senior executive assistant manages the administrative tasks of senior officials within an organization. Senior executive assistant is someone seasoned and well experienced in assisting the executives with over 5 years of experience.

Customer Service Analysts are responsible for gathering data and doing research. They use customer service data, observations and market trends and reports to get a clear picture of the department's operations and ways to improve it.

A Customer Service Manager ensures that the customers of a company are satisfied. Their role is to provide superb customer service by leading and motivating the customer service team, developing loyalty programs, and creating customer satisfaction goals.

A Technical Support Specialist is responsible for providing assistance for technical problems, including software and hardware issues. They are troubleshooting experts and handle a broad range of technical complications such as connection issues and unresponsive applications.

A call center representative handles inbound and/or outbound customer calls for a company. He/She takes care of account inquiries, customer complaints, or support issues.

An Instructional Designer is paramount in the process of learning. They are tasked with redesigning courses, developing entire courses or curriculums and creating training materials, such as teaching manuals and student guides.

A Customer Service Representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.