Sales Assistant
Who we are
Ed2Chat International is a US-based staffing company committed to providing a variety of cost-efficient, professionally trained, motivated remote workers for individuals and their organizations so they can focus on growing their businesses. We pride ourselves in assisting companies in reducing costs and increasing efficiency, leading to massive growth. Our strength comes from our global community and our power is driven by leveraging that to connect our clients with top talent worldwide.
Job Purpose and Role
A Sales Assistant will conduct follow-up calls with clients and prospects to help close deals.
We are looking for someone who has excellent communication skills, an ability to showcase our
offerings in a compelling way, a strong work ethic, and a proven track record of success in sales.
Duties and Responsibilities:
- Create and manage activities in Pipedrive for each deal.
- Conduct follow-up calls independently.
- Pull up estimates and proofs during the research phase.
- Identify objections and offer solutions, such as thinner materials or alternative materials like plastic instead of metal.
- Establish a time for the next follow-up.
- If no answer, leave a message and follow up via email and text.
- Complete and update activities in Pipedrive.
- Inform the client to mark deals as won, lost, or on hold.
- Maintain accurate records of client interactions.
- Provide exceptional customer service.
- Identify potential upsell opportunities.
- Assist with other sales-related tasks as needed.
Qualifications:
- Seeking an extrovert with an upbeat, excited communication style
- Personable and able to build strong client relationships.
- Fluent in English (spoken and written).
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Accurate record keeping of all customer calls.
- Experience in customer service or sales is preferred.
- Proficiency with CRM software (preferably Pipedrive) and Microsoft Office Suite.
- Ability to work independently with minimal supervision.
- High attention to detail and accuracy
Schedule: Full Time, 40 hours per week (Shift is within the US Time Zones)
Compensation:
- Paid Biweekly
- Healthcare coverage
- Vacation and Sick Leaves
- Statutory Benefits
- A Great working environment for someone who is passionate and energetic