Operations Manager
9Real Estate Transaction Coordinator
Who we are
Ed2Chat International is a US-based staffing company committed to providing a variety of cost-efficient, professionally trained, motivated remote workers for individuals and their organizations so they can focus on growing their businesses. We pride ourselves in assisting companies in reducing costs and increasing efficiency, leading to massive growth. Our strength comes from our global community and our power is driven by leveraging that to connect our clients with top talent worldwide.
Job Purpose and Role
As an Operations Manager, you will identify and implement operational improvements, develop and enforce company policies, and ensure cross-functional alignment.
Duties and Responsibilities:
- Collaborate with departments to identify operational improvement opportunities.
- Develop and update company policies and processes, ensuring proper implementation.
- Ensure alignment and coordination between cross-functional teams to achieve operational goals.
- Identify and mitigate operational and HR risks.
- Manage and monitor departmental headcount.
- Allocate and manage the company budget to ensure cost-effective operations.
- Ensure departments have necessary resources to meet operational needs.
- Administer payroll and ensure accurate and timely salary payments.
- Review compensation for new hires and current employees for salary adjustments.
- Develop key performance indicators (KPIs) to track performance and identify areas for improvement.
- Manage relationships with clients to ensure quality and timely delivery of services.
- Plan activities to promote employee motivation and engagement.
- Foster a positive work environment.
Qualifications:
- With a Bachelor’s Degree in Human Resource Management, Psychology, or any other relevant field.
- With proven experience in Operations
- Preferably with work experience in a Staffing industry.
- Excellent interpersonal personality and engagement skills.
- Possess skills in critical thinking, people management and leadership.
Schedule: Full time, 40 hours per week (Monday – Friday, 10 AM – 6 PM EST)