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Who we are
E2C International is a US-based company committed to providing a variety of cost-efficient, professionally trained, motivated remote workers for individuals and their organizations so they can focus on growing their businesses. We pride ourselves in assisting companies in reducing costs and increasing efficiency, leading to massive growth. Our strength comes from our global community and our power is driven by leveraging that to connect our clients with top talent worldwide.
Job Purpose and Role
The Solutions Specialist (SS) will be an advocate for our contracted employees and Company Partners to ensure they have a seamless experience throughout their contracted engagement with our company. The SS role will be responsible for managing all inquiries, issue resolution, and knowledge transfer, while adhering to our service level agreement (SLAs). Ideal candidates must be passionate about customer service and always be willing to go the extra mile to ensure customer satisfaction.
Duties and Responsibilities:
Qualifications:
Location: Fully Remote
Schedule: Full Time, Monday – Friday, 9 AM – 5 PM CST USA (Flexible as needed)
Compensation: